• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Norton Safe Web Meta Tag Failure

Hi

I'm new here and recently I got Scam Insight: Personal Information Risk warning page upon visiting my site. I followed the instructions and added the meta tag on my site (http://unhoop.ph) via a plug in. I also verified that the meta tag was included in the header section via google's inspect element feature. When I click verify on the Norton site, it said that the verification failed. I'm not sure why but it would be nice to have that warning removed since it will damage the traffic to my site. Thank you in advance for the help!

Replies

Kudos0

Re: Norton Safe Web Meta Tag Failure

Hello Unhoop

I wanted to check out your site, but it currently says it is unavailable. When I tell the Safe Web Team about your site, they also will need to be able to access your site for verification and testing reasons.

I want to make sure the meta tag is there before I contact the Safe Web Team.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: Norton Safe Web Meta Tag Failure

Hi Unhoop

We have analyzed your domain 'unhoop.ph' and found to be clean So we have removed Scam Insight: Personal Information Risk warning page and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=unhoop.ph

Could you please provide me the direct url where the meta tag is added so that we can verify your ownership.

Cops

Kudos0

Re: Norton Safe Web Meta Tag Failure

Sorry about that. Someone put the site on maintenance :(

Kudos0

Re: Norton Safe Web Meta Tag Failure

SOrry for the late reply. It was my day off Friday and Saturday. Here is the link: http://unhoop.ph/

Someone put the site on maintenance while I was out. It should be working now. Thank you so much!

Kudos2 Stats

Re: Norton Safe Web Meta Tag Failure

Hello unhoop

I will let the Safe Web Team know that the site is available now. Cops should be by late tonight EST. Please stay tuned for another post from him after he has verified ownership of the website.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Safe Web Meta Tag Failure

Thank you Flopilot! Another thing i got another scam insight on the page again when i tried to log in :( is that because you guys weren't able to verify the ownership of the site?

Accepted Solution
Kudos2 Stats

Re: Norton Safe Web Meta Tag Failure

Hi

We have manually verified ownership of your website 
https://safeweb.norton.com/report/show?url=unhoop.ph

Scam insight has nothing to do with the Site owner verification. Can you please check once again and kindly let us know whether you are still getting scam insight on your page.

Cops

Kudos0

Re: Norton Safe Web Meta Tag Failure

Hello unhoop

If all is ok now with your website, could you please pick out the post which solved your issue and mark that post as the solution? This way everyone will know that it is solved. Please let me know if you are still getting the scam warnings. I just checked and I didn't get any warnings. Please let me know and then I can notify Cops.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Safe Web Meta Tag Failure

Hi Flopilot

Yeah I'm still getting the Scam Insight: Personal Information Risk but this time its in the login page (http://unhoop.ph/wp-login.php) :(

Kudos2 Stats

Re: Norton Safe Web Meta Tag Failure

Hello unhoop

I will let Cops know.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Safe Web Meta Tag Failure

THank you Flopilot. I noticed that the scam insight page isn't showing on the main page anymore, but when I try to log in. I'm hoping it wont do that for the other pages too :(

Kudos2 Stats

Re: Norton Safe Web Meta Tag Failure

Hi unhoop,

We have whitelisted the below url which will no longer be detected as Scam Insight.
http://unhoop.ph/wp-login.php

Cops

Kudos1 Stats

Re: Norton Safe Web Meta Tag Failure

Hello unhoop

If you find any other pages that show the scam warning, I can tell Cops. He can whitelist those pages so they won't show the scam warnings.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Safe Web Meta Tag Failure

Hi Cops, Hi Floplot

Yay thank you very much! I will let you know if ever there are any other pages! Your help is much appreciated!

This thread is closed from further comment. Please visit the forum to start a new thread.