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Kudos0

Norton Safe web Website verification with GoDaddy

I used a template on GoDaddy to build my website: https://laegelerlaw.com/ 

I cannot upload a meta tag or HTML file to my website because I used their template; there is nowhere for me to insert code. I need a manual verification as I have seen done for other users in this forum.

I have spent over 2 hours with customer service reps from both Norton and GoDaddy to no avail -- this is incredibly frustrating. 

Replies

Kudos0

Re: Norton Safe web Website verification with GoDaddy

https://safeweb.norton.com/report/show?url=https://laegelerlaw.com/

Norton Community is primarily peer support.
We'll need response from Norton Safe Web team.

Usually, team check forum requests/posts daily M-F.

Kudos0

Re: Norton Safe web Website verification with GoDaddy

Hello Erin. This MAY help with getting the code into the site. You will then have to perform the site owner scenario to get the Metatag if you don't already have it. 

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 1909 / build 18363.476 / N360 Deluxe 22.19.9.63 / Norton Core v.288 on Android 2.22 / Opera GX
Kudos0

Re: Norton Safe web Website verification with GoDaddy

Hello Erin

Welcome to the Norton Community Forum

Can you please try putting the Meta Tag on a plain sheet at the end of your website? If you can't do this, please post it here and I'll try to get the  Safe Web Team to do a manual scan using the Meta Tag from this thread.

Please stay tuned to this thread for a response from the Safe Web Team on Thursday night after midnight EST.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 1903 Norton Core Security Plus 22.19.9.63 Core Firmware 288 Android App 2.22 Chrome latest version.
Kudos1 Stats

Re: Norton Safe web Website verification with GoDaddy

Hi Erin Wilson Laegeler

Please add the metatag as a plaintext in your website and give us the link. We will then manually verify ownership of your site.

Cops

Kudos0

Re: Norton Safe web Website verification with GoDaddy

I read this article and looked into it before posting here. Again, I can't do anything with the code of our website because it is just a template. Thank you for trying to help, though. I do appreciate it.

Kudos0

Re: Norton Safe web Website verification with GoDaddy

Hi Cops - I have added it to the homepage of my site: https://laegelerlaw.com/

Please let me know when the ownership is verified so I can remove it. Thank you so much for your assistance!

Best, 

Erin

Kudos0

Re: Norton Safe web Website verification with GoDaddy

Hi Cops - Is there any movement on the manual verification? I'd like to remove the metatag from my homepage ASAP. 

Thanks, 

Erin