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Kudos0

Norton Security with Backup "This app cannot run on this PC"

So I just updated to Windows 10 and after seeing a popup for Windows Defender wondered why it was active and Norton Security with Backup was not... Apparently the program is now absent from my computer, so I logged into Norton.com/setup and attempted to download the installer..  I get to the setup page where it then tells me "This App cannot run on this computer"..  In my downloads, it says I have a file for version 22.0.0.110, that is the latest version of the program it let's me download..   I never got a prompt that it was out of date, or that I needed to do something with Norton to get it to work, but alas I can't get it to install.   As far as I know the product is compatible with Windows 10 and I have read some posts about needing version 22.5.x.xx, but as I said it keeps downloading 22.0.0.110.

It's Norton Security with Backup 10 device that I have, not all 10 are used.  Any help on the matter would be appreciated.

Replies

Accepted Solution
Kudos0

Re: Norton Security with Backup "This app cannot run on this PC"

I will try that file.

Kudos1 Stats

Re: Norton Security with Backup "This app cannot run on this PC"

So, you found... link to click here >>> Norton Security with Backup v22.5.2.15
New Community has two flavors Black n' Blue.  We used to have more colors.  You know bean counters.  Color costs.
Good luck

Kudos0

Re: Norton Security with Backup "This app cannot run on this PC"

Indeed, tried to edit my comment before that last reply went out, I don't know why the auto installer doesn't give this version but it seems to be installing. no warning or errors, thanks.!

Kudos0

Re: Norton Security with Backup "This app cannot run on this PC"

Let us know your progress >>
FWIW ~ I'll save file and work from desktop in Admin account with machine as quiet as possible.

Kudos0

Re: Norton Security with Backup "This app cannot run on this PC"

The install worked, logged into my account and it sees the rest of my time, re-setup my scheduled scan, everything seems to be fine.  :)

Kudos0

Re: Norton Security with Backup "This app cannot run on this PC"

Please go thru Settings to familiarize and confirm your preference. 
We heard Performance settings On that users prefer Off. 
Thanks

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