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Norton Security - Backup Stopped Working - Windows 10
Backups stopped working on one of my Windows 10 computers in the past few weeks. The error message is "There is a problem connecting to the Internet. Make sure a connection is available."
Other parts of Norton (such as Live Update) are having no problem accessing the Internet, and no other apps have having any connectivity problems.
I have *not* upgraded Windows to the "Anniversary Edition." I also haven't done made any significant changes to this PC in this timeframe.
Appears to be limited to this machine. Other machines, on the same home network, are working fine.
I haven't deleted/re-installed... in the past, I've found that requires backups to start from scratch, and that the prior backups have to be manually deleted from the Norton storage. Would rather not do that.
I see nothing in the FAQs. I know from experience that if I start a chat session with support, I need to be around for a while and can expect them to want to take over my PC. Norton doesn't have the ability to open a case by email, which I find annoying. I was hoping someone here might have a suggestion.