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Norton Security - Identity Safe = Joke
Let's see how long this post stays here before Norton deletes it, to prevent negative reviews from ruining their cash flow. I have been using Norton's for years and recently started heavily using their Identity Safe, to house all my logins. I spent hours filling it and organizing it. I had over 75 logins in that safe; ranging from entertainment and news sites to utility bill sites. Then, tonight, in one quick FU to me; i get some kind of message-I did not have a chance to read-before the Safe wiped everything and told me I had to create a new one. I prayed it was only an issue with my vault on my PC. So i went and logged into my vault on my phone and i see all my logins.... for 5 seconds then Norton says my vault has been remotely wiped and my vault is gone again with the requirement of creating a new one. Tried to contact Norton for help but the chat representative did not want to do anything but connect to my computer and 'look' around. I am sorry, but I don't care if you work for Norton's, i do not trust anyone-especially people who seem to not even know or understand their software and how it could of wiped my vault. So I guess it's my turn after 10+ years of using Norton to turn around and say it right back to them, and move to another company.