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Kudos0

Norton Security Not Starting

I have Norton Security running on two computers, one a laptop another a desktop. Both are Win 10

Yesterday 1st of Feburary 17 i wanted to access identity safe and couldn't find Norton running in the hidden taskbar icons.

I tried starting Norton through the start menu but it would not.

i removed Norton Security and reinstalled it and it seems to be running fine.

Today i found Norton Security to be doing the same exact thing on my desktop which i found to be a strange coincidence i did a re-installation and it was running fine but a little while later i found the desktop frozen up in a strange manner where i could resize windows and do nothing else. I Held down the power button until the machine turned off and have not bothered to use the desktop since then.

Aye a bit strange both Nortons on both computers were not running and couldn't be run by their prog shortcuts at the same time.

Replies

Kudos0

Re: Norton Security Not Starting

Are you restarting both systems, or are you just shutting down then starting up again. If you are shutting down, you may not be getting a complete shutdown that is required by Norton and other software to complete updating of running system files. Tis is because of a Windows feature, Fast Startup.  If you use Windows 8/8.1 or 10, there can be an issue with the Fast Start feature.. See more information here.

Things happen. Export/Backup your Norton Password Manager data.

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