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Kudos0

Norton Security optimize not seeing USB external drives

I'm on the latest version of Windows 10, and the latest version of Norton Security, somewhere along the line optimize stop seeing or recognizing my two external USB drives.  Possibly not even scanning these drives for viruses?  I don't see a setting in NS to select external drives.  Anyone know if there is some setting I need to look at in either Windows 10 or NS so the external USB backup drives are recognized?

Thanks,

BY

Replies

Kudos0

Re: Norton Security optimize not seeing USB external drives

Norton Optimizer only allows for defragmenting the boot  volume or the hard drive that contains the boot volume. 

https://support.norton.com/sp/en/us/home/current/solutions/v29162440_ns_...

Kudos2 Stats

Re: Norton Security optimize not seeing USB external drives

Hello

Perhaps it's different with Windows 10. This is Windows 7. This is from Norton Security and Backup version 22.14.0.54

The yellow is my external Drive. This was just done last night while I was sleeping. This is Norton Optimization which follows Windows Optimization. This is scheduled along with my weekly Idle Complete Scan.

I noticed that Optimizer only does the boot drive, but Optimization does all of the drives including the external drives which in my case is Drive G.

This is just my observations, not meant to contradict anyone, but to attempt to offer more information and observations.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Security optimize not seeing USB external drives

Optimize did optimize all my drives about a month ago, I saw results for both my external drives, so when did this change happen?  

Accepted Solution
Kudos1 Stats

Re: Norton Security optimize not seeing USB external drives

This issue is now fixed in the latest update 22.14.2.13

Thank you,

BY

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