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Norton Security on PC "Install on Another Device" link downloads link to Norton Core Software in Error...?
In this Situation, it seems that the Option to "Install on Another Device" for Norton Security w/Backup for PC......Tech Support Chat is not being Supportive.....as they Ignore the matter at hand.
Have had multiple similar instances where before Tech Support will NOT address a Customers Initial Concerns, as they ask for Remote Access from Norton Tech Support to My Computer, which is actually Not Verified Anywhere that this is the Norm...something new?..No disclosure regarding..from Norton? This, Before one can address their needs, which it seems this is being ignored initially by Tech Support Chat Reps, but only immediate request for Remote Access is requested from a very short on conversation from who..it seems to be the Same Names everytime.? My concerns are that this is a situation where A Simple Matter that Norton Subscription Process in which Norton Core Software is being downloaded upon request for "Install on Another Device" when actually what is Being Requested is "Norton Security for PC, NOT Norton CORE, which initiates an <ERROR: Not Compatible with THIS DEVICE>.. Multiple instances of Tech Support attempts, in which is Norton Link Chat provided at this point only leads to I suppose an India Based Norton Tech Support, which are SHORT ON DISCUSSION...but Immediately Request My User ID, although I am accessing this from Your Norton Online Account in which I am logged Into.....and then immediate 'Request Remote Access'...and no further is the support in this series of events. This is suspicious behavior, and they provide no answers to explain.
Why not address the Needs of the Customer, as we are not all Inexperienced, and would like simple straight-forward Procedures to Address Our Needs instead of someone looking Into our Computer from a Foreign Land, No Offense Meant, but isn't this the Current Root of All Evil at this Time in Our Online Computed Lives...??
Thank you for understanding that we just want to Download our Paid-For Subscribed "Norton Security" Software, NOT 'Norton CORE Security'....as yes, we understand that Core Security is Only Compatible with Android/iOS, for SOME REASON...??? Still unclear on that....Why cannot this be adressed....?
Signed, Laptop in Jeopardy because of Norton Incompetence...!!