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Kudos0

Norton Security query. Need advice

Is it possible to exclude a whole program from the scans? I am having problems with one particular program but the problems go if I turn off scanning. Thanks for any help.

Replies

Kudos0

Re: Norton Security query. Need advice

Hi, Elizakatie. Go to the main UI, and Select Settings/Antivirus/Scans and Risks and scroll down to the exclusions options.

There you can nominate files and programs, for exclusion from scans.

Hope that helps.

Windows 10 Home X 64
Kudos0

Re: Norton Security query. Need advice

Thank you very much for your help.

Kudos0

Re: Norton Security query. Need advice

Just be sure you are absolutely sure the file is safe before you exclude it. What warning are you getting for the program?

Things happen. Export/Backup your Norton Password Manager data.

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