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Norton Security's DIsable Auto-Protect Greyed out
As the title states, Norton Security's Disable Auto-Protect is Greyed out. This was an issue for a very long time with Norton 360 and it took months for Norton/Symantec to make a Hot-fix for it. I am not exactly sure how long Disable Auto-Protect has been greyed out, but it has been at least over a week or more. I noticed it again when I tried installing a program I paid for that specifically states to disable Anti-virus software in order for installation to install smoothly, I cannot do this because once again, Disable Auto-Protect is greyed out.
Are Norton users going to have to wait months for a fix for this as we did with Norton 360? I am starting to get to the end of my rope with Norton products now. Whenever there is an issue, it takes a very long time for Norton to make a fix. I cannot imagine something as simple as Disable Auto-Protect would be that difficult to make a hot-fix for. I have been a Norton user for almost close to 10 years now, but I am starting to think it is time to move to a competitive product as I am tired of all of these bugs with Norton. Any time I speak with a live Norton representative, I get the same generic answer..."Please uninstall and re-install the product". That has never worked. I even had a Norton "Tech" go into my registry and delete a bunch of registry entries and after the "Tech" was finished, my computer would no longer start and I had to re-install Windows. This is unacceptable. Again I love Norton, I have for the past 10 years, but I think I am starting to look elsewhere if these problems and bugs continue. I would like to stay with Norton, but I have had my fair share of problems with the last three Norton products I have purchased.
If anyone can please shed some light on this or offer a fix, I would greatly appreciate it. This was a big problem for users of Norton 360 before, and now it is happening again with Norton Security.
P.S. I looked through pages and topics in the forums and did not come across a thread with this issue. If there is one already, please feel free to move this to that thread and I apologize if this question has already been posted.