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Kudos0

Norton Server Error

I am running Norton 360 Deluxe on a Windows 10 Home machine, updates are current.

When I try to open the Norton Password Manager add on in Firefox (v 74.0, 64-bit) it prompts me to sign into my Norton account and when I click the "Sign in" button I am getting the following error (which has been persistent for two days):


Server Error

We're working to resolve an issue that prevents us from completing your request.  Please try again later.

Replies

Kudos0

Re: Norton Server Error

Bump, can anyone assist?

Kudos0

Re: Norton Server Error

Kudos0

Re: Norton Server Error

All services report to be functioning normally per:  https://status.norton.com/ 

The machine has been restarted multiple times over the past several days and the problem persists.

I do not think the issue is related to the multiple sign-in process being reported, as I cannot even sign in once due to the server error.

Kudos0

Re: Norton Server Error

IDK - I don't use Norton Password Manager add on.  Maybe -

click > 'My issue isn't listed above'
Please fill out this form to chat online with a Norton agent.

click > 'My issue isn't listed above'
Please fill out this form and get the phone number.

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