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Kudos0

Norton toolbar

Hi All,

I saw the sticky on Norton toolbar and Norton Vulnerability Protection  fix for firefox 14. However, mine still isn't working.

I have N360 Premier V. 6.3.0.14

And Firefox 14.0.1

My FF extensions shown are Norton Toolbar 2012.5.5.11 & Norton Vulnerability Protection 11.1.0.73 -1

Any ideas?

Replies

Kudos0

Re: Norton toolbar

Hi All,

I saw the sticky on Norton toolbar and Norton Vulnerability Protection  fix for firefox 14. However, mine still isn't working.

I have N360 Premier V. 6.3.0.14

And Firefox 14.0.1

My FF extensions shown are Norton Toolbar 2012.5.5.11 & Norton Vulnerability Protection 11.1.0.73 -1

Any ideas?

Accepted Solution
Kudos0

Re: Norton toolbar

Hi 360premier,

My version of  the Norton Toolbar and Vulnerability Protection are the same as yours and I am using Firefox 14.0.1,  so that shouldn't be a problem.  Isn't there an Enable button on the right of both?  You will need to restart Firefox.

Dave.

Edit: Also,  right click above the address bar and check if Norton Toolbar is checked (ticked).

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Norton toolbar

Nah, only a disable button...so I'm assuming it's enabled. But the version numbers of the extensions listed in Tony's sticky are different??

AND no toolbar :(

Kudos0

Re: Norton toolbar

I edited my post.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Norton toolbar

You a right! Tony hasn't updated that post.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Norton toolbar

The version number for the toolbar in Firefox Add-ons should be 2012.5.5.11.  This was unchanged when the recent patch updated coWPPlg.dll in the Norton Program folder to version 2012.5.5.12.  The OP's version should work.  Is the toolbar missing?  Are components not working?  We need a description of the problem beyond "not working."

Kudos0

Re: Norton toolbar

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Norton toolbar

Toolbar is missing...I've already tried updating Live update and rebooting - still no luck:(

Kudos0

Re: Norton toolbar


360premier wrote:

My FF extensions shown are Norton Toolbar 2012.5.5.11                                    


This is the correct version number.

Did you follow Krusty13's suggestion to check if the toolbar is hidden?  Another way to check this is to click the Firefox button in the top left and hover your cursor over Options.  The Norton Toolbar should be listed in the context menu and there should be a checkmark next to it.  If it is there with no check, click it to unhide it.  If it is not listed, please let us know.

Kudos0

Re: Norton toolbar

I somehow overlooked Krusty's suggestion....thank you both for your help:)

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