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Kudos0

Norton Toolbar hangs IE11

In the last few days I've had problems with IE11 becoming unresponsive. Disabling the Norton toolbar solves this. But when I need to login to a site I have to re-enable it - which works for a while then becomes unresponsive again. IE add-on manager has reported Norton Toolbar taking over 20 seconds to load. This definitely looks like a problem with the Norton toolbar that I've never had before and is becoming a really problem as I often have to kill IE11 from task manager and then it won't load again until I can get in and disable the toolbar. I'm using Norton 360 on Windows 10 BTW and really need a fix for this.

I've had to resort to using KeePass because of this problem

Replies

Accepted Solution
Kudos0

Re: Norton Toolbar hangs IE11

Hello jim-p

First off I would disable Fast Startup. That is recommended for Norton and many other programs also. Its just like when Windows Updates often requires you to restart your computer.

Have you restarted your computer?

If these solutions don't help, you can try the Remove and Reinstall Tool. First backup your Identity Safe. Have the Tool just remove your Norton product. You can reinstall your product by going to My Norton and clicking on the Download Button. It will give you a pre-activated copy of your program. Please remember to read the before you start and then remember to run Live Update until no more updates, restarting as requested.

www.norton.com/nrnr          Norton Removal Tool

Have a Nice Day & Happy Halloween

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Toolbar hangs IE11

I did have Fast Startup which I have now disable after finding the settings squirreled away - however the problem remains.

I thought I'd try FireFox and the toolbar seems to work fine although Identity Safe wanted me to authenticate online instead of locally (must be a setting somewhere). I am loathed to remove then re-install Norton 360 and leave my PC vulnerable in between, so I'll probably try to use FireFox from now on.

Regards

Jim

Kudos0

Re: Norton Toolbar hangs IE11

Hello Jim

For the short time that Norton will be removed, then Windows Firewall and Antivirus will kick in so you won't be unprotected. Besides, it doesn't take very long to do. The copy you install from your Norton Account is activated already so that saves some time also..

If you do decide  to do it, please back up your I D Safe, You should do that any way regularly along with the rest of your computer.

Have a Nice Night.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Toolbar hangs IE11

Just done a remove/reinstall, done a LiveUpdate and full scan then re-enabled the Norton toolbar in IE. So far it seems to be behaving itself. Keeping my fingers crossed

Thanks

Jim

Kudos0

Re: Norton Toolbar hangs IE11

Hello Jim

I am glad to see that you have followed my suggestion that you use the Remove and Reinstall Tool to fix your issue with the Norton Toolbar in IE. I am glad also to see that your issue seems to be solved. Since your issue seems to be solved, could you please pick a post which helped to solve your issue. You can mark that post as the Solution by clicking on Mark as Solution which is located on the bottom of each post.

Have a Nice Day and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.

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