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Kudos0

Norton Toolbar not appearing in Google Chrome

Norton Toolbar will not appear in Google Chrome, fully updated, Windows 10,  Currently updated Norton Security.

I KNOW the toolbar extension and identity-safe extension are both installed.  I received a chrome message box saying I need to accept to update them, so I clicked to accept that update.  So nothing appeared to happen.,   I opened Chrome and turn on Developer Mode already ON, so I clicked to update extensions.  Nothing appeared to happen.  I shutdown-restarted computer and still Chrome will not show the Norton Tool bar.  I can sign-in to Identity Safe, but still Chrome will not show the toolbar.  WHAT IS WRONG?  HOW OR WHY?  I WANT THIS TOOL BAR TO SHOW LIKE IT IS SUPPOSED TO.

Replies

Kudos0

Re: Norton Toolbar not appearing in Google Chrome

Look for a little black Norton icon at the end of the address bar in Chrome. Click on that. This should bring up the toolbar.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Toolbar not appearing in Google Chrome

Peter I was going to tell him the same thing.

I do have an issue though with trying to add a new item.

Help says to do this...but I see no dropdown in step 2.

  1. In the Norton product main window, double-click Identity, and then click Identity Safe.

  2. Click the drop-down menu at the top of the window and choose New Login.

If it ain't broke, fix it 'til it is!
Kudos0

Re: Norton Toolbar not appearing in Google Chrome

(NOTE: Be sure to also see next message before responding.)

peterweb,

Not happening; clicking on the icon (black square, gold circle inscribed and white checkmark and with green segment on its bottom) only brings up a box saying, "Do you want to replace saved login for this site?....".  I do NOT care so much about this.  What I want is to see the NORTON TOOL BAR which includes the "closed" versus "open" button.  This is the toolbar which is supposed to appear in the TAB of Google Chrome.  The thing that says, "Do you want to replace...."  is not in the tab, but is below the tab  (and as usual still obscures the top of the window).

Kudos0

Re: Norton Toolbar not appearing in Google Chrome

.... WAIT.....!

..... THERE IT IS.  Now, I see the normal toolbar, which is also at top of the window, just below the browser tab.  I see :

Norton Search bar,  SafeSearch button, ThisPageIsSecure, Shopping Guarantee, VAULT IS OPEN,... and then three dim dots.

I do not know yet if this is stable or not.  I'll continue using and find if yes or no.

Kudos0

Re: Norton Toolbar not appearing in Google Chrome

g_cafe_c

Good to hear you got it.

MPSAN

Not sure what instructions you are looking at, but for step 2, beside New Login, there is a little down arrow. Click that and you will see other options.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Toolbar not appearing in Google Chrome

Yes, as I said in another thread it was not there last night but is there today!

If it ain't broke, fix it 'til it is!
Kudos0

Re: Norton Toolbar not appearing in Google Chrome

For me, I have the latest Chrome, and AdRemover was disabled.  The Norton toolbar appeared after it was enabled.  Now it still works, even after Chrome was terminated, then restarted again!

Kudos0

Re: Norton Toolbar not appearing in Google Chrome

I had the same problem. Don't know if this helps but I noticed Chrome was not my default browser, it must have been reset to Internet Explorer. I reset Chrome as the default and did a restart and the norton toolbar with identity safe re-appeared

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