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Kudos0

Norton Toolbar still not showing even though Identity Safe is enabled

Using firefox 49.0 and Norton Tool bar is still not showing on my win 8.1 computer. However, it is working just fine on my win vista laptop?  I have identity safe enabled on the win 8.1 computer.  Is there a separate add-on for the tool bar and how do I get it?

Labels: Add-On, Firefox

Replies

Accepted Solution
Kudos2 Stats

Re: Norton Toolbar still not showing even though Identity Safe is enabled

Two places to check.

Under Add-Ons - Extensions make sure Norton Identify Safe is enable.

Then right click on open section of Tab bar and make sure Norton Tool Bar is checked.

Jim  

Kudos0

Re: Norton Toolbar still not showing even though Identity Safe is enabled

Hello

Since you are using Win 8.1, please disable Fast Startup. Fast Startup causes many issues with Norton and with other programs also. Please follow these directions.

Please read this link for instructions.

http://www.eightforums.com/tutorials/6320-fast-startup-turn-off-windows-8-a.html

Please don't forget to run Live Update until no more updates, restarting as necessary. When all done, please restart one final time.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Toolbar still not showing even though Identity Safe is enabled

Jim, many thanks upon right clicking on open section of tab bar and found that Norton Tool Bar was not checked,  Problem solved thank you.

Marvin

Kudos1 Stats

Re: Norton Toolbar still not showing even though Identity Safe is enabled

Glad to help.

Jim

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