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Kudos0

Norton Toolbar/Identity Safe patch for Google Chrome 64 bit for "Norton Security"?

Is the new Norton Toolbar/Identity Safe toolbar patch for Google Chrome 64 bit for the brand new "Norton Security" software available now?  Why is there a Google Chrome 64 bit patch available for the OLD version of Norton 360 and Norton Internet Security but not for the new "Norton Security" software?


If it is not available now then WHEN will this new Norton Toolbar/Identity Safe patch for Google Chrome 64 bit for "Norton Security" be available?

Replies

Kudos0

Re: Norton Toolbar/Identity Safe patch for Google Chrome 64 bit for "Norton Security"?

I just spent an hour with Norton via chat, and got nowhere.  The guy insisted on accessing my computer, but otherwise was of no assistance.  I have Vista and the current Google Chrome version, and the current Norton version.  Google states that I have the toolbar enabled, but it doesn't show.  Clicking on the icon does nothing.  

The Norton Identity thing keeps crashing on Chrome.  I see that people have been having the same problem for years. There is no good reason for this to be happening.  Google must not like Norton for some reason.  Like all monopolies, Google is bad news.  Norton could use some decent customer service too. 

Kudos0

Re: Norton Toolbar/Identity Safe patch for Google Chrome 64 bit for "Norton Security"?

I just posted the following comment twice.  One would think a delete option would be offered.  But, of course it isn't.

Kudos0

Re: Norton Toolbar/Identity Safe patch for Google Chrome 64 bit for "Norton Security"?

Well I guess there goes that. I came on here for the same issue, I guess it's pointless to go any further as they weren't able to help you. As the why they can't help, or provide a fix is beyond me, you'd think Symantec would like to keep it's customers.

Kudos0

Re: Norton Toolbar/Identity Safe patch for Google Chrome 64 bit for "Norton Security"?

When you piggyback on a Thread you make it harder for the original poster to get help.

Along with making it harder for you to get help.

I read the OP asking "when"  a second user posting about a "crash"  and a third user posting about "the same issue"
The "same issue" to what?

Recommend ~~ one User | one Issue | one Thread. 
This will help the user.  The Community.  Symantec staff. 

Respectfully submitted

Kudos0

Re: Norton Toolbar/Identity Safe patch for Google Chrome 64 bit for "Norton Security"?

Just spent time with Chat Support.  Support recommends all users stay with Chrome 32bit at this time.  Despite updates.  Engineers are still working on issues that reoccur.  All users meaning v21 and v22

Kudos0

Re: Norton Toolbar/Identity Safe patch for Google Chrome 64 bit for "Norton Security"?

Is the new Norton Toolbar/Identity Safe toolbar patch for Google Chrome 64 bit for the brand new "Norton Security" software available now?  Why is there a Google Chrome 64 bit patch available for the OLD version of Norton 360 and Norton Internet Security but not for the new "Norton Security" software?


If it is not available now then WHEN will this new Norton Toolbar/Identity Safe patch for Google Chrome 64 bit for "Norton Security" be available?

Hi  someduud7399,

we are aware of the issue and are working on a solution but cannot announce when it will be available. We will post an update once we have more info.

Thanks,
Sunil G A
Norton Forums Administrator
Symantec Corporation

Sunil_GA | Norton Forums Administrator | Symantec Corporation

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