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Kudos0

Norton Toolbar/Norton Identity Safe not working with latest version of Chrome

I'm using Norton 360 Premium v 21.1.0.18 and Chrome v 31.0.1650.57 m.  Chat support says that Norton engineers are aware of the problem and are working on a soution.  Could someone let me know when it is available.  I've tried every solution under Norton Community too.  Thanks

Replies

Kudos0

Re: Norton Toolbar/Norton Identity Safe not working with latest version of Chrome

I'm using Norton 360 Premium v 21.1.0.18 and Chrome v 31.0.1650.57 m.  Chat support says that Norton engineers are aware of the problem and are working on a soution.  Could someone let me know when it is available.  I've tried every solution under Norton Community too.  Thanks

Kudos1 Stats

Re: Norton Toolbar/Norton Identity Safe not working with latest version of Chrome


Tom02 wrote:

I'm using Norton 360 Premium v 21.1.0.18 and Chrome v 31.0.1650.57 m.  Chat support says that Norton engineers are aware of the problem and are working on a soution.  Could someone let me know when it is available.  I've tried every solution under Norton Community too.  Thanks


Hi,

When the solution is released it will most likely come as an automatic live update to your copy of the program. Keep your copy current and you will get the fix when available.

Hope this helps

Dick Win 10x64 current current NSBU
Accepted Solution
Kudos0

Re: Norton Toolbar/Norton Identity Safe not working with latest version of Chrome

Once I switched from Windows 8 mode to desktop mode, Norton Toolbar and Norton Identity safe was there.  The Chrome.crx file in the Norton directory had not changed.  I think the Toolbar/Norton Identity Sape simply does not work in Windows 8 mode.

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