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Kudos0

Norton Uninstall?

Hi,

I need to uninstall Norton Security to analyze some system performance issues. In researching the process I have come across this passage: "Norton 360 operates in the background of your PC so closing the active windows is not enough. In the system tray at the bottom right of the screen you should see the Norton logo. Right click this and exit or close Norton 360."  When I check that icon there is no 'close' or 'exit'. What is the current procedure for a complete Uninstall?

Thanks!

~S.~

I have attached a screenprint.

Replies

Kudos0

Re: Norton Uninstall?

Hello SNARK Follow this guide and you will get Norton removed properly. https://support.norton.com/sp/en/us/home/current/solutions/v60392881_EndUserProfile_en_us

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.295 / N360 Deluxe 22.18.0.213 / Norton Core v.282 on Android 2.00
Kudos0

Re: Norton Uninstall?

Thanks, SoulAsylum,

But, the instructions include this passage:

"The tool does not remove Norton Utilities or Norton Family - The tool does not remove your Norton Identity Safe local vault"

I need a complete removal, not a partial. How do I do that?

Thanks!

~T.~

Kudos1 Stats

Re: Norton Uninstall?

SNARK, Please allow me to ask, do you have Norton Family or Norton Utilities also installed? If so remove them PRIOR to removing your other Norton products. If you do not have either installed that is not applicable for you. Also. Do you use an older "stand alone" version of Identity Safe? Those older versions support a "local  vault" where as current Norton products support ONLY a vault in the cloud. Although backups of your vault ARE saved in your Norton install periodically they will be removed with the uninstall. If you do not use an old stand alone IDS that is also not applicable. The link I sent you is for a complete removal. You do not have to reinstall once the reboot starts.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.295 / N360 Deluxe 22.18.0.213 / Norton Core v.282 on Android 2.00
Kudos0

Re: Norton Uninstall?

Thanks.

Looks like I only have Norton Security (669 mb). Tried to attach screenshot but for some reason will not allow .png to upload.

~T.~

Kudos0

Re: Norton Uninstall?

Instructions to post screenshots can be found here
https://community.norton.com/forums/how-post-image-forums-0

Things happen. Export/Backup your Norton Password Manager data.

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