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Norton Vault

Need a solution with trying to open Norton vault on google chrome. This happen 4 times last week and now it have started again this week. It keep saying something went wrong in red in action center whenever I try to opened it up. Last week someone change my email address to my gmail address but that is not the one I use on my Norton account is live.com. Need help. Application is being block so it want open so there must be a task put on it so it want open on google chrome. Whenever I come on line and use Norton VPN in task manager Microsoft search host protocol always shows up and Feedback Hub whenever I write for help with Norton.