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Kudos0

Norton will not start when i start my PC

Hi, since the last big windows 10 update Norton will not start first time, I have to restart my PC to get it to start, I have done the (chat with Norton Support) bit for weeks but they don't know what is wrong they try to make out they know but they don't, I don't think I will renew Norton when it's time

Replies

Kudos0

Re: Norton will not start when i start my PC

@jackfrost: What's the Norton software R U using?

1. the 1st thing you need to check is to ensure the Norton Security service has been set to run automatically: right click "This PC" > choose Manage > head to Services & Applications > Services > Press the N key until you locate the said NS service below.

2ndly, have you tried disabling Fast Startup on yr Win10?

3rdly, have you tried running Norton Remove and Reinstall tool?

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
Kudos0

Re: Norton will not start when i start my PC

Do you have any other security running? Have you tried to uninstall and reinstall? Fast start only affects cold starts. Restarts are not effected by fast start. I keep mine on and it causes no issues at all. 

https://support.norton.com/sp/en/us/home/current/solutions/v60392881_End...

Kudos0

Re: Norton will not start when i start my PC

I keep Fast Startup Off and off causes no issues at all.

Kudos0

Re: Norton will not start when i start my PC

Hi guys,

Many thanks for you're help, yes Norton is on automatic also the fast start is on, I turned the fast start off and now Norton is starting first time

many thanks guys

jack

Kudos0

Re: Norton will not start when i start my PC

Fast start up is actually a plus for most pc's:

Fast Startup combines elements of a cold shutdown and the hibernate feature. When you shut down your computer with Fast Startup enabled, Windows closes all applications and logs off all users, just as in a normal cold shutdown. At this point, Windows is in a state very similar to when it’s freshly booted up: No users have logged in and started programs, but the Windows kernel is loaded and the system session is running. Windows then alerts device drivers that support it to prepare for hibernation, saves the current system state to the hibernation file, and turns off the computer.

When you start the computer again, Windows does not have to reload the kernel, drivers, and system state individually. Instead, it just refreshes your RAM with the loaded image from the hibernation file and delivers you to the login screen. This technique can shave considerable time off your start up.

Why you may want to disable it:

  • When Fast Startup is enabled, your computer doesn’t perform a regular shut down. Since applying new system updates often requires a shutdown, you may not be able to apply updates and turn your computer off. Restart is unaffected, though, so it still performs a full cold shutdown and restart of your system. If a shutdown doesn’t apply your updates, a restart still will.
  • Fast Startup can interfere slightly with encrypted disk images. Users of encryption programs like TrueCrypt have reported that encrypted drives they had mounted before shutting down their system were automatically remounted when starting back up. The solution for this is just to manually dismount your encrypted drives before shutting down, but it is something to be aware of. (This doesn’t affect the full disk encryption feature of TrueCrypt, just disk images. And BitLocker users shouldn’t be affected.)
  • Systems that don’t support hibernation won’t support Fast Startup either. Some devices just don’t play well with hibernation. You’ll have to experiment with it to see whether your devices respond well or not.
  • When you shut down a computer with Fast Startup enabled, Windows locks down the Windows hard disk. You won’t be able to access it from other operating systems if you have your computer configured to dual-boot. Even worse, if you boot into another OS and then access or change anything on the hard disk (or partition) that the hibernating Windows installation uses, it can cause corruption. If you’re dual booting, it’s best not to use Fast Startup or Hibernation at all.
  • Depending on your system, you may not be able to access BIOS/UEFI settings when you shut down a computer with Fast Startup enabled. When a computer hibernates, it does not enter a fully powered down mode. Some versions of BIOS/UEFI work with a system in hibernation and some do not. If yours doesn’t, you can always restart the computer to access BIOS, since the restart cycle will still perform a full shutdown.

In the end it is a user decision. Leave it on if their are no issues. Turn it off if one notices issues. All my pc's running Windows 10 have fast startup on.   

Kudos0

Re: Norton will not start when i start my PC

All my Win10 have Fast Startup Off.  

Kudos0

Re: Norton will not start when i start my PC

bjm_ said,

All my Win10 have Fast Startup Off. 

So do mine.

Fast Start Up causes more problems than necessary, and all you get is a faster start up.

If your time is THAT precious, maybe you're better off with it disabled, as you won't spend time sorting out issues with it.

My 2C.

Windows 10 Home X 64
Kudos0

Re: Norton will not start when i start my PC

90% of Windows 10 pc's will have Fast Startup on. Why? Cause it is that way by default. Only after researching would any normal user find out that maybe they need to turn it off. I myself have no issues with it on. It shaves about 1-2 minutes off my cold boot time. A simple restart fixes any issues I might have since Fast Startup only kicks in on shutdowns. Restarts are not effected. 

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