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NPE no longers runs properly after reboot
I am running Windows 10 (64-bit). If I select the rootkit scan option in Norton Power Eraser, the program does not run properly after the computer reboots. I see an icon in the Taskbar, but the program will not display. The error in EventViewer is "The NPEService service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly." Since this NPEService is not listed under Services, there is no way to grant interaction with the desktop. Any clues how to fix this?