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Kudos0

NPE recent problems after moving from FIOS to AT&T

I need to better understand what is happening on my laptop.

1st of all I recently ran NPE which often has false positives however, this time I found multiple entries including one generic registry

entry , tracking cookies and there was another less extreme problem.

Is this normal given the most recent Windows 10 releases. Currently at Windows 10  update 1803 

but a Adobe flash update appeared 10/14/2018 and windows update says its uptodate

I would like to better understand why Microsoft support  pseudo AI says I am not up todate??

Norton has shown some issues in NPE but not ani-virus. I am rightfully concerned. What could cause a registry in red issue on a NPE run?

Replies

Kudos0

Re: NPE recent problems after moving from FIOS to AT&T

NPE does not detect malware (that is what Norton Security is for), it presents you with a list of files that could be malware.  It is meant to be run when your Norton program does not detect anything malicious but you still suspect that something may be acting suspiciously on your PC.  If there doesn't appear to be anything wrong, the results returned by NPE will almost always be safe files that belong to applications on your system.  NPE doesn't tell you much about a file because it really doesn't know much about the files it presents - that's the whole point, if Norton knew whether the file was actually malicious or not you would not have to run NPE, as Norton Security would catch it if it was malicious and NPE would not flag it if it was a known good file. 

https://community.norton.com/en/comment/7865241#comment-7865241 


Why did you run NPE?

Maybe, paste Copy to Clipboard info re your NPE scan with your Reply.  

For example:

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