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NS with Backup doesn't always open
I have installed NS with Backup on an HP desktop and a Toshiba laptop, both running Windows 7, 64-bit and both have a shortcut on desktop. I use Internet Options and NS to clean up before and after performing any confidential work on either computer. There are times I click the NS shortcut and it just won't work nor can I open NS from the Programs listing. If I re-start the computer, the shortcut will work but then may stop again.
Thoughts please? Thanks!