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Yesterday or 2 days ago, i used the "File Insight" to scan a .exe file which i added before in the whitelist.

After this, Norton Security crash, for all 2 times that i scanned it.

I started the Norton's auto repair but nothing, it told that was all okkey.

After this, i restart my pc and rescanned it, and work correctly.

I show you event log of Windows to understand something more.

Thanks, and sorry if my english is not really good. :)