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Online Back Up storage space issue
I hope you can help - I used to have Norton 360 and 25GB space. I then received messages saying not enough storage, even though a full back up had never successfully occurred. So I bought 5GB more storage, same message, so I bought a further 5 GB.
I tried deleting all files in back up sets, deleting all back up sets, deleting computers, uninstalling online back up and reinstalling, to no avail - with 35GB I still did not have enough storage.
Today I upgraded to Norton 360 Premium with an extra 25GB storage and hoped to put an end to the problem.
I have absolutely nothing backed up that I can find and yet apparently 46% of 62GB is used. I am very confused. I only want to back up 30GB of photos and music, so theoretically it will fit on, but where is the rest of my space?
Any help would be appreciated.