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I had 360 v5 & and program told me my computer was at risk & I needed to backup my files. I tried to backup to my on line storage but was told I only 7.0 GB & needed 2.1 more. So I purchased 10 GB additional storage & tried again, but received the same message back. My Norton account says I have 17.0 GB of storage, but the program still shows only 7.0. I have been running in circle for two days & I have updated to 360 v6 but with the same results when I try to backup. How do I reset my 360 v6 program to show the 17 GB storage I have?