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Kudos0

Online Purchases

Greetings Symatec,

I have subscribed for a license key for 10 computers. I had earlier on canceled or sent an email to a first order that I made because I noticed there was an error ordering and it says something was delaying and will be sent later. The order number is Order Number#. The current one I did which is also delayed is the one below, Order Number# .

However, I have already a license key account with 5 devices. I was struggling to add on to this account with about 14 additional users. Your current system does not allow me to. Please make your system flexible for purchasing online and make it more interactive so we can order more than we want. For example, I am not able to change the number from 5 to 10 or 10 to 15 users. I have to be done win such that customers can order based on the number of computers they want.

Now, can I upgrade the current license I have to about 20 computers/devices without doing it one addition at a time?

Thanks.

Replies

Kudos0

Re: Online Purchases

With that many users, it sounds like you may be running a small business or home office. Norton products can be used for these purposes, but they are mainly aimed at home users. AV products for larger numbers of users are usually enterprise products.

You could contact Norton Support via chat to ask if they can help with your issue. Although, I doubt you can get more than 10 users on one product key.    www.norton.com/chat

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Online Purchases

Hello RainMath

Please contact Customer Support as they are the ones who handle subscriptions and licenses. The link is as follows.

www.norton.com/contactcs  

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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