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Kudos0

Password Manager not showing & filling in since Update Download yesterday

Hi! I was on Norton yesterday May 1st trying to fix my high Norton CPU usuage when it said there was a Norton update available.  So I downloaded that and since then when I go to any site I can't get the Password Manager Log-In window to pop up like it always did before anytime I restarted the computer and went to a site.  I tried restarting 5 times now and have gone to all sorts of sites like Yahoo, Wells Fargo, eBay, uship, Craigs, etc. and the sign in Password Manager window never shows up like before so I have to do them manually.  After I downloaded there was a annoying Norton Toolbar taking up space at the top which I closed.  I'm wouldn't think I'd have to have that now open but I can't find it again to check that anyway now and I never had a Norton Toolbar there before.  I can see all my Login Manager passwords when I openn the new looking Norton task window pop up and go Advanced-Web Protection-Logins.  The Norton version I have 19.7.0.9 and I've run the Live update twice already today and restarted to make sure up to date.  I'm using Windows Vista Home Premium and IE Explorer 9.0.8112.16421.  256 bit strength.  And I have a 64 bit computer. Everything has worked fine the last 2 years until this Norton update yesterday. Thanks!  Robert in Nashville, TN

Replies

Accepted Solution
Kudos0

Re: Password Manager not showing & filling in since Update Download yesterday

Hi RobertMoline,

Welcome to Norton Community,

Sorry for the issue you are facing, Since you have closed Norton Toolbar on the browser, please make sure you have enabled the Norton Toolbar addons under IE->Tools->Manage addons-> Enable Norton Addons (Norton Toolbar,Norton Identity Protection,Norton Vulnerability protection, After enabling the addons, restart the browser and check the behavior.

Let us know how it goes?

Thanks,

Senthil

Kudos0

Re: Password Manager not showing & filling in since Update Download yesterday

Yes that did it!  Thanks!!!  I will mark it as fixed.

Kudos0

Re: Password Manager not showing & filling in since Update Download yesterday

I have a similar problem, but the ENABLE toolbar won't work because it isn't listed.  I have 360 on Windows.  It is driving me crazy.  It was having a problem last time i was logged on and somehow it just started working.  It is now not there and not part of add-ons.  HELP!

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