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Kudos0

Password Vault not working correctly?

Password manager vault has stored four passwords but other sites I visit requiring a login, the vault doesn`t store them I just get a pop-up asking if I want to save which I agree to. Any ideas as to why it isn`t saved to the vault?

Replies

Kudos0

Re: Password Vault not working correctly?

Are you sure it is the Norton Password Manager, NPM, that is popping up? Check that your browser's password feature has been turned off.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Password Vault not working correctly?

Hi RJG,

Sorry for the issue you are facing.

Can you please share the URLs on which you face this issue if possible, so we can validate from our side.

Did you unlock your vault when you submitted the Logins ?

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