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Kudos0

Passwords not filling in

I have Norton 360 20.3.0.36

And Chrome 25.0.1364.152 m

And Firefox 19

Norton is no longer reliably filling in my passwords. Most of the time the password and login fields are left blank. Sometimes the login/username will fill in but not the password. Every now and then Norton does what it is supposed to do and fill in the details for me. 

I'm tired of battling this thing. I've updated Norton many times but still the problem persists. 

Is this a general problem. Can it be fixed? 

Brett

Replies

Kudos0

Re: Passwords not filling in

Hi Brett,

Could you provide the URLs in which you are facing auto fill issues?

Note: After navigating to those(auto fill issue sites)  sites, you can report auto fill issue through  toolbar->vault open->Report issue and Submit.

Thanks,

Senthil

Kudos0

Re: Passwords not filling in

gmail.com

facebook.com

just about every other URL I visit. 

I can even have the little "Fill Login" thingie show at the top, select the password I want to use and it doesn't fill in the box.

Kudos0

Re: Passwords not filling in

Hi

In which browser(with version) you are facing this issue.

Note: In chrome 25 we are facing autofill issues when we switch between tabs while loading a page. We are tracking this issue.

Thanks,

Senthil.

Kudos0

Re: Passwords not filling in

That information is in my original post

Kudos0

Re: Passwords not filling in

This thing is just getting worse. I did some more Live Updates and also rebooted my computer and checked for more Chrome updates. 

Now it seems Norton is filling out even less passwords than it was before.   :(

Kudos0

Re: Passwords not filling in


BrettOnTheNet wrote:

This thing is just getting worse. I did some more Live Updates and also rebooted my computer and checked for more Chrome updates. 


Hi Brett,

 

I'm having the same Chrome issues, except for me, I'm able to use ID Safe to login to sites. Just the toolbar not appearing when opening new tabs is the main Chrome issue I'm having.

 

Did you receive the very latest Chrome update Posted Here  It's Not a Fix, but a back to back update from .152 to .160.

 

Also, This Post about Chrome 25 related fixes in the works, but no release date as of yet. Doing my best to ride this out, because they have a lot of testing to do before releasing a fix. We want it to work when it's released.

 

 

 

Ed

Kudos0

Re: Passwords not filling in

Thanks for the update Ed.  To log in I have to go to norton 360, click on Indentity/Manage Identity Protection/Edit Logins, search for the site, and copy and paste the username and password.

Something like 12 clicks to do something that is supposed to be automatic!!

I'm so close to buying an alternative solution. If I had not only just renewed my Norton it would be in big danger of being dumped.  

I will update to the very latest Chrome and see if that helps. I was not aware of that update -  I thought I was completely up to date. 

I am having issues in FF too. 

Brett

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