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Kudos0

Please help!!! Backup failed (A2277) (W1)

Norton Backup is giving me the following error messages  (A2277) and (W1) Please help

thanks

IC

Replies

Kudos0

Re: Please help!!! Backup failed (A2277) (W1)

Hello

RA2277 is unable to read file and the W1 is a Windows error indicating an invalid function has occurred. Considering both of those errors it sounds like a file in your selection is not available likely due to it being on removable media or locked by the operating system. Do the logs contain specifics as to the files causing those errors?

Kudos0

Re: Please help!!! Backup failed (A2277) (W1)

where do i find that information

IC

Accepted Solution
Kudos0

Re: Please help!!! Backup failed (A2277) (W1)

Hi

Per your other thread on this topic you've marked it as solved. It was the result of hardware issues causing the two errors.

You can reference that thread here. Please mark this one as solved as well.

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