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Kudos0

Please Whitelist Domain(z2systems.com) ASAP

Hi,

Our domain(z2systems.com) is flagged as Phishing Attacks by Norton Safe Web, and it MUST be a mistake. We followed the instructions(https://safeweb.norton.com/help/site_owners) to submit a dispute form on Dec.15. Until now we have NOT received any response yet!!!

More and more clients are complaining about this as they get blocked by Norton when trying to access the system hosted under domain(z2systems.com). Tons of non-profit organizations are using this system for their daily business operation, and we're seriously doubt that our clients are losing money from the donors.

 Also we scanned the Norton flagged URL(https://spd.z2systems.com/np/clients/spd/membershipJoin.jsp) on several other platforms(Google safe browsing etc.), all indicate clean. Please let us know why we're get blacklisted by Norton. If it's a security problem, we'll fix it. If not, please whitelist our domain ASAP!  Thanks!

Regards!

Lei

Replies

Kudos1 Stats

Re: Please Whitelist Domain(z2systems.com) ASAP

Hello Lei Zhang 1

I will notify the Safe Web Team

Please stay tuned to this thread for a response from the Safe Web Team within the next couple days.after midnight EST

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Please Whitelist Domain(z2systems.com) ASAP

Hi floplot,

Thanks for your reply. Can you please mark this ticket as URGENT?

Tons of our clients have been impacted by this false positive, they're nervous and angry, as 4# days has already passed, they're still being blocked when trying to access their system.

PLEASE give a top priority for this ticket. Thanks!

Regards!

Lei

Kudos0

Re: Please Whitelist Domain(z2systems.com) ASAP

Just FYI.

Google safe browsing thinks we're all good! See attached image.

Kudos0

Re: Please Whitelist Domain(z2systems.com) ASAP

Hello Lei

I just checked the website in Google and it shows your site as untested now. Safe Web hasn't read my message yet, but it looks like it has started the process of re-evaluation..

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Please Whitelist Domain(z2systems.com) ASAP

Hi floplot,

To verify the URL on Google safe browsing platform. Please follow steps below.

1): Go to https://transparencyreport.google.com/safe-browsing/search?hl=en

2): Enter https://spd.z2systems.com/np/clients/spd/membershipJoin.jsp

3): Hit the 'search' button and see the outcome.

Thanks!

Kudos1 Stats

Re: Please Whitelist Domain(z2systems.com) ASAP

Hello

I just go to Google and look up your website. That shows the Norton Safe Web report and the rating for the site. I use Google, but not the Google reports. Just checked it now again and it is now Green OK

https://safeweb.norton.com/report/show?url=https://www.z2systems.com/

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Please Whitelist Domain(z2systems.com) ASAP

Thanks a lot floplot! We appreciate your help!

Accepted Solution
Kudos1 Stats

Re: Please Whitelist Domain(z2systems.com) ASAP

Hello

If you think your issue is now solved, could you please pick the post which solved your issue and mark that post as the solution.? You can do that by clicking on Mark As Solution located on the bottom of the post.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Please Whitelist Domain(z2systems.com) ASAP

Sure floplot.

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