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Kudos0

Premium Installation Slows Boot-up time

My boot-up time was 12 seconds. Last night I installed Norton Premium Security. This morning my boot-up time has increased to 27 seconds. Has anyone else experienced this? Is there a solution?

Labels: Installation

Replies

Kudos0

Re: Premium Installation Slows Boot-up time

What AV were you using before Norton?  How was it removed?  Most AV's require a special uninstaller utility from the AV maker's website to remote deeper parts of the program than the usual uninstall does from Windows Control panel.

You might also mention your Operating System and system specifications.

Thanks.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Premium Installation Slows Boot-up time

Hi Krusty

I've pretty much always used Norton. Prior to 'Premium' I used '360' for 2-3 years. 

Premium was installed remotely by a Norton tech who also removed 360.

I use Windows 10 Home Edition. I'm not sure what other spex you would like?

Regards,

Kudos1 Stats

Re: Premium Installation Slows Boot-up time

Spec's would be CPU and RAM, whether the machine has a spinning Hard Drive or a Solid State Drive. that sort of thing.

Have you run Live Update, restarting where required, until no more updates were available?

Have you tried a few restarts to see if it is consistent or just a one off thing?

There really shouldn't be any difference between N360 and Norton Security as they are essentially the same program with different branding.

If it continues you could consider running the Norton Remove and Reinstall Tool, which will download a fresh new copy of Norton and uninstall your current copy.

I'd suggest disabling Fast Startup too, although there are mixed thoughts on this.

The Pros and Cons of Windows 10’s “Fast Startup” Mode

Windows 10: Turn On or Off Fast Startup in Windows 10

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Premium Installation Slows Boot-up time

CPU is Intel i53470. SSD with 250gb total RAM.

I have run Live Update and tried starting and restarting several times.  Same delay. It's annoying because it took me quite a bit of work to reduce the start-up to 12 sec. Also, since I have been using the system all morning, it seems to me that browsing and page-opening is also slower.

I might have to resort to using the 'Remove and Reinstall' tool as per your suggestion although I am loathe to do so as it will take valuable time and I suspect it will not make any difference.

I hope I can resolve the issue as I have well over three-years remaining on my current Norton subscription. 

Kudos0

Re: Premium Installation Slows Boot-up time

The Remove and Reinstall tool should have you up and running in less than 30 minutes. Just be sure you are using a Windows admin account when you use it.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Premium Installation Slows Boot-up time

Okay. I'll give it a try later this evening. I'll post the result tomorrow. 

Regards,

Kudos0

Re: Premium Installation Slows Boot-up time

Just remember to run Live Update, restarting where required, until no more updates are available.
A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Premium Installation Slows Boot-up time

Premium slowed my fast desktop too!- I feel that the culprit was it updating backup files (even when disabled), Uninstall (Whatever you do Don't run their remove & Reinstall, as it is Not an Uninstaller (just Hides old folders/files, and corrupted my system!)-

Solution!- I don't have any other devices, so I installed Norton Standard (Deluxe if you have other devices, and No backup in either). My system is Fast again!  :o)

Win7 Pro 32-bit, Norton Security Standard (No Backup). On-demand AV's- Old version MBAM/Rootkit.
Kudos0

Re: Premium Installation Slows Boot-up time

Scott, jjcool had N360 before NS Premium which also has backup and is the same program with a different label.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Premium Installation Slows Boot-up time

Yes, but the advantage of Premium over N360, as I understand it, is a big increase in backup file space. I have the same feeling as Scott, that this expanded backup is the source of the problem. As I have other devices I may check out Scott's solution and investigate installing Norton Deluxe. I am also going to disable the backup files to see if that makes a difference. 

Kudos0

Re: Premium Installation Slows Boot-up time

OK. Backup was already deactivated. But the files are there, somewhere.

Kudos0

Re: Premium Installation Slows Boot-up time

@jjcool

Just curious, where do you have the following setting set to?

Settings > Antivirus > Automatic Protection Tab > Boot Time Protection 

Kudos0

Re: Premium Installation Slows Boot-up time

Hi Yank.

Sorry for the delay in replying. I am posting from Australia, so there is a time delay factor. (It's 8.27am as I write this). 

To answer your question: The Boot Time Protection was set to 'Off', which I believe is the default setting. I experimented with setting it to 'Normal' but found no difference in boot time. 

And to add to a message I posted  yesterday, I decided not to 'Remove/Reinstall' based on Scott's advice that the program is not a true uninstaller, but simply hides files. 

After repeated shut downs/start ups my boot time has crept down to 21 seconds. Still not terrific, but I can live with it. I doubt I will ever again achieve 12 seconds. 

As to why Norton Protection causes the delay I am going to assume it is to do with the size of the program, particularly the 'back-up' files, even though they are deactivated.

Regards,

Kudos0

Re: Premium Installation Slows Boot-up time

Another thing you could check is what programs you have starting with Windows.  Open Norton and click on the Performance tab > Start Manager, and see if there are any programs you can disable, or even set to delayed start.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Premium Installation Slows Boot-up time

Hi Krusty.

I'm all over the start-up thing! That's how I got my boot time down to 12 secs--by ruthlessly culling everything down to the bare bones. It was the first thing I checked after installing Norton Premium. There were several NP entries under 'Scheduled Tasks' relating to back-up operations, all of which I disabled. The only NP services I left active relate to malware, security scan, and something called 'WSC Integration' while I figure out what that is.

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