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problem with back ups

I have windows 10 and updated it few weeks ago.  I have norton security premium and when I update the norton live update it states that my back ups need "fix Now"  message.  I have tried the norton remove and reinstall tool but states there is a problem with norton security system.  I have had this message over a week now but cannot get this solved.  Help please.



Re: problem with back ups

Hello Susan. The first thing I always ask users to look at when they're on Windows 8.1 or higher is having "fast start" enabled. The setting is in your power settings in control panel. Please check the setting and disable it then reboot. Recheck for your issue. Here is how to disable that setting: http://www.tenforums.com/tutorials/4189-fast-startup-turn-off-windows-10-a.html


"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe / Norton Core v.282 on Android 2.00

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