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problem Installing updating live
Could not update on laptop whole of last week.
started chat in cafe from support. Gave access to my laptop. Tech went through the same things I had done. No success. Told her so. Told her alos I had five minutes in cafe. She just went into my computer programs and deleted some things. Asked her what she deleted but declined to tell me. Told her I am an advanced user. So I stopped the access. Seems like she wanted quick fix solution. Very unfortunate. So if I need these programs if I am not using Norton there will be a problem. Support seems to be from India. I am in Africa. presumptION ia that we in Africa don't know much. Was so disappointed. Next day someone from USA called me and hang up afrter 1 minute. So whats going on