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Kudos0

Problems Downloading From Internet

The google chrome screen goes black when I hit the download button sent to me for downloading a book from the internet. I didn't used to have a problem so has something changed in Norton security in the last month?

Replies

Kudos0

Re: Problems Downloading From Internet

Are you able to download the same file using a different browser? What is the URL you are trying to download from? Anything related to this URL in history? (Security-->history)
Kudos0

Re: Problems Downloading From Internet

Thanks, I switched from Google Chrome to Explorer and it worked and I could download the book.

Kudos0

Re: Problems Downloading From Internet

Great news @Hilary

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