• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Problems Verifying my Website

Hi,

I'm the owner of www.luciditylondon.com and I'm having a problem verifying my site for Norton Safeweb.

My Meta Tag is:

<meta name="norton-safeweb-site-verification" content="v0mcvhx0861s062lnuh3w21jyvnlhrhi3ayyshb-iu19ccnrm53dk3rui4av7729x8bfq3dbly490gfqx8br5byjvzuuwzv210gy57hqsedg8bq1m3t0pc3xoe1tf2hs" />

Is there anything you can do to help out?

Best wishes

Guy

Replies

Kudos0

Re: Problems Verifying my Website

https://safeweb.norton.com/report/show?url=luciditylondon.com = UNTESTED

Please review > Safe Web Help for Site Owners
https://safeweb.norton.com/help/site_owners

We'll try to raise attention to your concern.  @floplot

Kudos0

Re: Problems Verifying my Website

Hello Guy Steele-Perkins

Welcome to the Norton Community Forum

I was able to find your Meta Tag in your Source. I will notify the Safe Web Team.

Please stay tuned to this thread for a response from the Safe Web Team on Sunday night after midnight EDT.

Have a Good Weekend and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Problems Verifying my Website

Hi,

I also am having problems verifying my site with Norton Safe Web. My site is https://bookzoneonline.co.uk

The meta tag I was sent is:

<meta name="norton-safeweb-site-verification" content="l5j-rqq18k-95nfh1nz6cvj6bhb3ggg9quoagxai2gqmlg-o55o3-aasarl8znfnj-0qta2-3qtm-puc8d84y20vw9wlvkxsteqmpbyns11m9rs34licaw8u5diql4ov" />

Thanks for any help.

Kudos0

Re: Problems Verifying my Website

Hello DavMazza

Welcome to the Norton Community Forum.

Please place the Meta Tag near the top of your Home Page in plain text.. If you can't do that, then please add it to the actual site and let us know where to find it. When I went to look at your site, it gave me a scam warning blockage. That usually comes up when the website is new and not enough Norton visitors had seen the site.

Please let me know how you made out with placing the Meta Tag in your Source.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Accepted Solution
Kudos0

Re: Problems Verifying my Website

Hi Guy Steele-Perkins

We have manually verified ownership of your website 'luciditylondon.com' and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=luciditylondon.com

Cops

Kudos0

Re: Problems Verifying my Website

Hi DavMazza

We are not able to locate the safeweb metatag in your home page 'bookzoneonline.co.uk'. Kindly request you to upload it as instructed in http://safeweb.norton.com/help/site_owners so that we can manually verify your site.

Cops

Kudos1 Stats

Re: Problems Verifying my Website

Hi floplot

I cannot to my knowledge add a meta tag to my site as it has been built with Go Daddy website builder using a template. Plus I have no idea about coding. It is because of the 'scam website warning' page popping up that I wanted the Norton Safe Web verification to see if that stopped it, I have been in touch with Go Daddy and they assure me that all the relevant security and SSL are in my site, so for Norton to make that warning page pop up and drive away potential customers when my site is NOT a scam, and after I have put all my time, effort and money into it is wrong. I want this removing please by someone at Norton as you can imagine I am not at all happy. If this doesn't happen I will be wanting compensation from Norton for lack of custom.

Thanks for any help.

Kudos1 Stats

Re: Problems Verifying my Website

Hi,

I cannot enter a meta tag as my site has been built using Go Daddy website builder using a template, and I have no idea about coding. I just want the 'scam website' warning page by Norton Safe Web to stop popping up when people visit my site as this will drive away potential customers. Norton has no right to do this and falsely accuse my site of being a scam when I have put my time, effort and money into building the site.

Thanks for any help.

Kudos0

Re: Problems Verifying my Website

This site is safe, but.... not well established with the Norton Community.  

Should a site owner dispute the ranking of their site, they can submit a request for re-evaluation after completing a validation process.

https://en.wikipedia.org/wiki/Norton_Safe_Web 

...and when the validation process cannot be completed.  What does the site owner do?

Kudos0

Re: Problems Verifying my Website

Hello Dav


lThe meta tag I have been sent is <meta name="norton-safeweb-site-verification" content="l5j-rqq18k-95nfh1nz6cvj6bhb3ggg9quoagxai2gqmlg-o55o3-aasarl8znfnj-0qta2-3qtm-puc8d84y20vw9wlvkxsteqmpbyns11m9rs34licaw8u5diql4ov" /> 


I just found your Meta Tag in your other thread you had started. I will explain to the Safe Web Team that you are not allowed to add it to your website, so you posted it here instead so they can manually verify & evaluate it.

Please stay tuned to this thread for a response from the Safe Web Team on Wednesday night after midnight EDT

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Problems Verifying my Website

Hi DavMazza

We have manually verified ownership of your website 'bookzoneonline.co.uk' and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=bookzoneonline.co.uk

Also, we have also removed the ScamInsight block page. It should reflect in a few hours.

Cops

Kudos0

Re: Problems Verifying my Website

Hi,

Thanks very much for sorting that out for me, very much appreciated.

Kind Regards,

Dave

Kudos0

Re: Problems Verifying my Website

Hello DavMazza

You are most welcome. Since your issue is now solved, could you please fill out the Forum Feedback? It is located on the upper right side of the page and looks like this.

Have a Good Night and Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.

This thread is closed from further comment. Please visit the forum to start a new thread.