I had online backup problems and tried to purge files and didn't work. Now my storage shows 54% full and I know it shouldn't be that full. How can I get it totally cleaned out or reset??
Send me a private message containing your Norton account email address requesting to have your quota checked. There is a likely chance its just off and you don't need to purge anything. If I see otherwise I can let you know the next best step.
Please ensure to not share the email via the public forum for your security.
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