I had online backup problems and tried to purge files and didn't work. Now my storage shows 54% full and I know it shouldn't be that full. How can I get it totally cleaned out or reset??
Send me a private message containing your Norton account email address requesting to have your quota checked. There is a likely chance its just off and you don't need to purge anything. If I see otherwise I can let you know the next best step.
Please ensure to not share the email via the public forum for your security.
If you are experiencing an issue that needs urgent assistance please visit our customer support area:
There are currently 10 users online.