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Kudos0

Quick Scan Result

For some reason NS decides that I am at risk and need to do a quick scan (this is not the problem).

I do the quick scan which completes by flagging tracking cookies.  These are apparently set by default to automatically delete.  It says that it has deleted the cookies but that does not satisfy NS and it still says that I am at risk and need to do a quick scan.

It run this three time with the same result.

I then change the setting to ask for permission to delete the cookies.  I run the quick scan, the cookies are detected and I give permission for them to be deleted.  This satisfies NS and I no longer get the "at risk" warning.

     

Replies

Kudos0

Re: Quick Scan Result

It's not expected behavior, you seem to know the product, does it look to your eyes as properly installed??

I do not know, If I was you I would certainly perform a clean install but i'm not sure if you want the local vault or not, personally I do not use it, so when uninstalling I manually wipe out everything..

Best regards,

Kudos0

Re: Quick Scan Result

It has a 3005.100 error I reported in another thread.  This installation has no vault.

     
Kudos0

Re: Quick Scan Result

" This installation has no vault."

Hi,

What do you mean?? No vault because you do not need it or installation glitch??

Also, how did you install, overinstall or clean install??

Kudos0

Re: Quick Scan Result

No vault because I don't need one on that machine.  It was an overinstall.

     
Kudos0

Re: Quick Scan Result

I have also having this problem on a second laptop.

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