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Kudos0

Rcvd. email from nortontech@outlook.com saying my computer was in danger. went to Norton and had to update credit card info. Was

Rcvd email from nortontech @outlook.com saying my computer was in danger. Went to Norton site and had to update credit card info. Was that email from Norton, was the message due to the expired credit card info?

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Kudos0

Re: Rcvd. email from nortontech@outlook.com saying my computer was in danger. went to Norton and had to update credit card info. Was

Appears to be bogus to me - at least that email address is not listed in the following info:

https://support.norton.com/sp/en/us/home/current/solutions/v71088498_EndUserProfile_en_us

I'd believe it is more of a coincidence that you credit card was due to expire.

Kudos0

Re: Rcvd. email from nortontech@outlook.com saying my computer was in danger. went to Norton and had to update credit card info. Was

You didn't open any attachments or click any links in the email did you?  If you used anything in the email to go to the Norton website, you were almost certainly phished and you should notify your credit card company immediately.  If the credit card issue was completely separate from the suspicious email, then you are probably OK.

Kudos0

Re: Rcvd. email from nortontech@outlook.com saying my computer was in danger. went to Norton and had to update credit card info. Was

How did you get to "the Norton site"?  Did you go to your Norton account or did you click some link in the email?

Dave

Edit- Sorry, did not see the post from SendOfJive

Kudos0

Re: Rcvd. email from nortontech@outlook.com saying my computer was in danger. went to Norton and had to update credit card info. Was

Hello Guilfred

Welcome to the Norton Community. Looking at that email address, in my opinion, it looks like a scamming site. It seems odd to me, that they are using a Outlook address. When you say you went to Norton site, do you mean the official Norton website or do you mean to your Norton account. I don't think you have to list a credit card unless you want automatic renewals of your Norton product.  To make sure it was a legit email,  you can have a chat with Norton customer service and ask them.

.Please contact the free chat program by using this link.

http://www.norton.com/chat

Thanks

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Rcvd. email from nortontech@outlook.com saying my computer was in danger. went to Norton and had to update credit card info. Was

Definitely a scam. If you did give your credit card info, contact the card issuer and cancel the card NOW!!!

Norton email addresses are always @norton.com. Never @outlook.com

Things happen. Export/Backup your Norton Password Manager data.

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