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"Refeshing restore locations" runs indefinitely
I did a clean Windows 10 rebuild of my Toshiba Laptop, reinstalled Norton Security with backup. I have online backup datasets from before the rebuild and for previous laptops. I can see these from my Norton account webpage, but when I go to restore from the application, the Refeshing restore locations" runs indefinitely. I've tested it for more than 24 hours. I've had four online chat sessions with Norton support without resolving this problem