Not what you are looking for? Ask the experts!
Renewal prices for existing plan?
I've got a subscription renewal coming due in couple of months on my Norton/Lifelock combo plan. I don't do auto renewals with "any company" period. Had bad experiences yrs ago with such and just don't go there. So after each new purchase I always unsubscribe from Norton's auto renewal. In the past I just shopped for the best deal on a Norton product, that's easy at Amazon, etc and on rare occassions actually got the best deal at Norton. But this year I have the Norton/Lifelock combo and it's not so evident as to what is what. I've looked around but having a bit of trouble finding renewal prices for existing Norton/Lifelock plans? I do see all kinds of links for New 1st yr sign up plans. I sent email to Lifelock asking the above and got this in response.
Thank you for reaching out about your billing information with Norton-LifeLock subscription. LifeLock and Norton are in the early stages of integration so our operations are still independently run. We are working on integrating our support system and hoping we can provide a combined product that will give our members a better value and easier billing experience. To assist with your concerns in the billing of your Norton and LifeLock service, please call Norton Support directly.
Early stages (?) are you kidding me (?) it's been well over 2 yrs!
So I did call Norton but could not get through all the menus to a human today. I then called Lifelock and once I got past their totally dysfunctional voice recognition repeatedly asking for my last name, and then waiting for 9 mins I did get a helpful Human who said I'd get a renewal notice with a prices 7 to 14 days prior to my subscription expiration. So at least I can make a decision yea or nea then.
But she said she was not aware of any link that showed such current renewal price data. Really I'd like to know (if there is such a thing) where a Norton site link is that would give existing customers this information on these combo policies. Norton owns Lifelock it's not like it would be that hard to do.