• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos1 Stats

RENEWAL RIP OFF

I have recently been offered a renewal of my Norton product for £59,99, when Norton are offering the same product for £39.99 on the internet, so much for customer loyalty. I complained to Norton they seem to think that Norton customers on auto renewal are more than happy to pay the extra £20, well not me, i complained and was given a discount for being a LOYAL customer so i was quoted £39.99, but Norton took £59.99 from my account., i have been complaining for over 3 days waiting for an agent to phone me still waiting , so Norton must be happy with there agents lying and stealing from customers, strong words i know but there's no other way to describe whats happened to me,LOYAL CUSTOMERS BEWARE RENEWAL COSTS 

Replies

Kudos0

Re: RENEWAL RIP OFF

Kudos0

Re: RENEWAL RIP OFF

Hello BJH1967

I will see if I can do something about this.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

This thread is closed from further comment. Please visit the forum to start a new thread.