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Renewing subscription with a product key.
I have been with Norton for one year and purchased my initial subscription from an online vendor on ebay. I entered the product key etc. and all has been well. However, now my year is up I purchased another product key, for the same item, from the same vendor as it is cheaper than the 'auto renewal' but when I enter the key on the help section of the product it says that I must visit norton.com/renew and enter my billing information, i.e. a credit card.
Why are they asking for a credit card as I have already purchased the key and simply want to 'activate' it against my existing product. I didn't enter a credit card originally so why should I now?
Anyone else having this problem? Suggestions/comments appreciated.