• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos2 Stats

Renewing Subscriptions. Why??

Have been using Norton for many many years. Like Many users, I also get very frustrated with Norton at Renewal Time. Almost every year after trying auto renewal, I am forced to purchase usually from Amazon, a new copy or Key, because the renewal price is ridiculously high. Last year I was stunned when the price was only $2 more than Buying from Amazon.(probably thought I was new to this scam). I purchased this as it was so so much easier. Especially when having it on 5 devices. I dont expect to get it cheaper, and would pay maybe even $5 more than Amazon for the convenience.

This year my renewal price again was nearly three times the price on Amazon. So again I purchased a key on Amazon. Now 4 days before my old subscription expires I am offered a price Half the original offer. 

This is getting really old and tiring.I have lost track over the years of how many times I have read complaints about this practice.

When trying to understand the reasoning behind this practice, you can only come to the conclusion Its a scam, knowing that there will be some out there who sign up for Auto Renewal and don't notice the price when its time to renew.

Yes we still buy Norton , but at some point a competitor will get my money. But surely it would be better to somehow respect the long time customer. I

Labels: Auto Renewal

Replies

Kudos0

Re: Renewing Subscriptions. Why??

Caveat emptor. Shop online, or with a verified online/retail store.

You will save heaps.

Windows 10 Home X 64
Kudos0

Re: Renewing Subscriptions. Why??

I agree, buying direct is usually cheaper than buying from third parties but not with Norton. :(

Virginia/Twilight Princess. Windows 10 Pro 64bit, iPhone X, iPad Pro 9.7".
Kudos0

Re: Renewing Subscriptions. Why??

Twilight Princess:

I agree, buying direct is usually cheaper than buying from third parties but not with Norton. :(

And generally, a key is emailed within 24 hours for many online sites. Just look for one that's legitimate.

Windows 10 Home X 64

This thread is closed from further comment. Please visit the forum to start a new thread.