Not what you are looking for? Ask the experts!
I have not needed to use backup until I recently had a virus on my computer and had to reboot windows 7. I tried use my online backup and it will only work if I send 1 file at a time on the email option. When I try to restore folders or files from backup sets it receives 100% of information and then it says make sure I have a internet connection and it lists all my files that didn't download, if I didn't have a connection it would be impossible to receive the files over from the online storage so what the hell. Anybody know why i'm having this issue? Please help me with a solution for this problem before I throw the computer out the window, norton has been great until now, even the tech I contacted was stumped which is making me feel hopeless and frustrated if it was an emergency to get my files I would be furious. If you can help it will be greatly appreciated.