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Kudos0

Restoring online backup files to new hard drive.

I had to replace my hard drive and am trying to restore files backed up online.  I re-downloaded Norton Premium -- am using WindowsXP-- I can access my Norton account, obviously, it allowed the download.  But it says there are no files to restore!  Help!  I have read through quite a few posts here, but none seem to quite address this!

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Kudos0

Re: Restoring online backup files to new hard drive.

Hello Molly

Your post is missing the specific online backup product you're using. Can you please elaborate on the specifics?

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