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Kudos0

At Risk: Backup storage space is low

I would like to know how to clear the red exclamation point error telling me that my online storage space is low.  I am happy to do a local physical back-up of my data and do not wish to rent space online.  However, the only "solution" seems to be to go through the "fix now" box to buy more space.  How can I get rid of this error message otherwise?  Everytime I see this red exclamation mark I think something is wrong with my protection, and I'm worried that this is training me to ignore messages from Norton.

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Kudos0

Re: At Risk: Backup storage space is low

After you have set up a local backup to cover the files you want to protect, you can then delete the old backup set that was saved online.

Then log into Windows using an admin account. Then open Window Explorer, Win + E, and click on This PC in the left pane. Then click on Norton  Backup Drive in the right pane. Give it some time as it can be slow, but it will show the files and folders that are in your online storage.  You can then right click on the backup set in the online storage and click on Delete. Confirm you want to delete and then wait for the backup set to be deleted. Again it may take some time, but it will stop your warnings to purchase more storage.

Things happen. Export/Backup your Norton Password Manager data.

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