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Kudos0

Safe web extension disabled Notice

Every time I use my browser Norton opens a tab telling me that the "safe web extension is not enabled" and that I need to enable it. I have NO wish to enable it. However, Norton seems to think I do. How do I stop this? It happens on all my computers. There is no disable this notice check box or anything in settings that I can find. Just a big button saying enable and a whole lot of crap text trying to sell me on why I should use it. Every time it opens the tab on my browser, my computer lags horribly. It even knocks me out of whatever application I am in and brings me to the tab it opened.

I use other parts of the program but will never use the safe web part. Norton has no way of telling the security program that the site I am visiting in the browser is my own site that I am creating and I do not need to be warned, over and over again that it is not listed in their database.

This is a new behavior. The program did not do the pop up before. Just recently started doing it. I have had the safe web extension disabled for years, no issue until lately.

How do I stop the Norton product from opening a Tab in my browser and tell me to enable the extension? 

Replies

Accepted Solution
Kudos0

Re: Safe web extension disabled Notice

Hello

Welcome  to the Norton Community Forum

Can you try this and see if it will help? Can you download and install the extension for Safe Web for your Browser and then disable it? I use Chrome and I installed the Safe Search extension and then disabled it. Perhaps installing a current version of the extension and then disabling that will stop it. Usually after a few times, it undesirable action will stop.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Safe web extension disabled Notice

Hi, Thanks for the help. I will give it a try. Not sure why I should have to install their product, that I do not plan on using, just to get them to quit advertising it on my computer. Pretty sure that breaks a few spam laws. In fact, aside from the fact that I can still use my computer, it is an awful lot like ransomware.

I will post back in a few minutes about whether or not it worked. Thanks again.

Kudos1 Stats

Re: Safe web extension disabled Notice

Hello MrQwolf

How did you make out testing your computer?

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Safe web extension disabled Notice

Good morning,

I did as you suggested and it has not come back since. Even after removing the extension. So Thank you! Was driving me nuts.

Kudos0

Re: Safe web extension disabled Notice

Hello

You are very welcome. Glad we could be of some help to you.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.

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