• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Safe Web Malfunctioning 10-8-18.

I hate to darken the doors of this venerated forum on a Sunday night, however, it looks as though Safe Web malfunctions after clicking "see more recent reviews" from the "Community Buzz" page.  This is what i am seeing for the past couple of days now:

Regards,

H.B. 

Replies

Kudos0

Re: Safe Web Malfunctioning 10-8-18.

"see more recent reviews" page opens okay for me from Chrome.

Kudos0

Re: Safe Web Malfunctioning 10-8-18.

Hi Hammer_Bro:

I'm not seeing an error when I go to https://safeweb.norton.com/buzz and click the "see more recent reviews" link with my Firefox ESR v52.9.0 browser (with Adblock Plus v3.3.1 and Bitdefender TrafficLight v2.0.1).  That link correctly re-directs me to https://safeweb.norton.com/reviews.
-----------
32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * NS Premium v22.15.1.8

Kudos0

Re: Safe Web Malfunctioning 10-8-18.

Still noticing this problem, 10-9-18, in IE version: 11.285.17134.0 AND Edge version: 42.17134.1.0. 

Kudos0

Re: Safe Web Malfunctioning 10-8-18.

Hi Hammer_Bro:

Any change since the October 2018 Patch Tuesday of 09-Oct-2018?  If not, let us know the version and build of your Win 10 OS (see https://www.howtogeek.com/236195/how-to-find-out-which-build-and-version-of-windows-10-you-have/) and what troubleshooting steps, if any, you've already tried.

Just FYI, Firefox ESR v52.9.0 is my default browser but I also tested with my old IE9 browser (no add-ons) and I still don't see any errors if I either:

-----------
32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * NS Premium v22.15.1.8

Kudos0

Re: Safe Web Malfunctioning 10-8-18.

Hello once again lmacri,

As of today, 10-12-18, possibly noticed it once, but, not in the "community buzz" section; i believe it was when i was attempting to read more on someone's previous review, possibly from years ago.  Not that big of a deal. 

When i kept hitting the "next" to scan through the pages of recent reviews while browsing in IE 11 version: 11.345.17134.0 at about 5AM, i was able to get through all ten [10] pages without that pesky hitch.  Hopefully that holds.  Overall, thanks for taking an interest in this one. 

By the way, i noticed another possible area of fraud occurring on Safe Web: laptopbatterie.fr - - in total, 36 reviews many of which were issued over the last 12 days and solid scores.  Might be bot account activity.  Seems questionable to me...  I might look into this further, later, however, figured i would at least mention it now, and, possibly a Sym employee can follow-up. 

Regards,

H.B. 
 

This thread is closed from further comment. Please visit the forum to start a new thread.